Starting from 2012/1/1, for the local courier service, courier company requires extra HKD 30 delivery charge for the below listed remote area coverage. This charge is an extra charge requested from courier company and it will not show on the charge field in our shopping cart system. We will verify with courier company and inform customers to pay this charge when we recieve the order.
Notice : Local Hand-in service is no longer available starting from 2012/1/1.
Notice : Local Hand-in service will be stopped after 2011/7/11. Order will need to be delivered by local courier or postal office.
Thank you for supporting us! Due to the volumn of enquires about local postage, we decided to provide a new service to our local customers "Local Hand In service", this service is free of charge and we will deliver to a specific location and time for you to pick up the order. In order to choose this service, procedure as follow :
1. Choose "Local Hand In service" while you check out at the shopping cart 2. We will send you the confirmation email for arranging your pick up date, time and location 3. Our deliver staff does not have the authority to recieve any payment. So please settle your payment by deposit in our bank or throught paypal
Pick up location and time :
Location : Will be provided after the confirmation of the order Time : Monday to Friday 09:00am - 6:00 pm
Hope that we can provide a faster and more effective service to you!
About Kendo and Iaido class
Announcement : We are officially the Hong Kong sole distributor of Sankei CO. LTD. Sankei are well-known Japan budo products producer and it is our honor to have them support Okada Budogu.
8th HK Asian Kendo Championships 22nd - 24th Feb. 2008 @ Hong Kong Park
1st HK Novice Kendo Championship 9th March 2008 @ Lei Yue Mun Sports Centre
1st Coach seminar and examination 28th - 30th March 2008 by Inoue sensei and Sumi Masatake sensei
European Kendo Championships @ Finland 2008 Mar.21-23 see more details in http://www.ekc2008.com
The 6th All Japan Kendo 8 dan holders invitational tournment @ Nagoya Japan April 20,08
47th All Japan Woman's kendo championship @ Fujieda-shi Japan Sept. 7,08
All USA kendo Championships @ Las Vegas USA July 3
Paypal is a famous online payment gateway which secures online shopping.
2) Bank Deposit
You can deposit to our bank account after you make the purchase order. Order will be cancelled if we do not receive the payment within 5 days (Weekend and public holiday are included). Our complete bank information will be provided after the purchase order has been confirmed.
Bank: The Hang Seng Bank Limited Benficiary Bank Code: 024 Beneficiary Name: Okada International LTD A/C No.: please contact us
3) Telegraphic Transfer
You can settle the payment by telegraphic transfer to our bank account. Order will be cancelled if we do not receive the payment within 8 days (Weekend and public holiday are included). Please include oversea and local bank charges in the payment. If purchase order amount is over $800 USD, local bank charge can be excluded. Our complete bank information will be provided after the purchase order has been confirmed.
Bank: The Hang Seng Bank Limited Beneficiary Bank Address: 83 Des Voeux Road central, HK Swift Code: HASE HKHH Beneficiary Name: Okada International LTD A/C No.: please contact us
What kind of delivery method Okada is using?
Delivery charge of an order is being calculated by the packed order weight, you can choose the couriers during the process of placing the order, delivery fee will be shown by your click of choice. If you have an account of the courier above, write clearly your account number at the time you choose the way of delivery. The delivery charge will be debited to your courier account.
Local delivery: HK post or local courier of our choice
Fedex, Hong Kong speedpost (EMS) and we have also our choice of courier which may have better price from Fedex and EMS. We always update their price list to sort of the best price for you and we may change it from time to time.
Please also note that we do not responsible to any delay due to problem of Courier Company.Shipping weight giving on the site may have less than 0.5kg different from the actual shipping weight.
How long will be the order being delivered?
Your order will be dispatched in 3-7 days after we received it. Delivery lead time depends on the shipping country and your choice of courier. Please note that delivery lead time is counted from the day when courier picks up the order.
Local delivery lead time: 1-2 days
International deliveries lead time: Speedpost(EMS) to Asia 2-3 days , to other countries 7-14 days Fedex to Asia 2-3 days, to other countries 7-14 days Our choice of courier, please contact us
After the purchase order is being placed, can I cancel it?
You can cancel your order within 3 days of the order being placed in this site/ by email / by fax and it has to be before the dispatch date. You will need to provide us a written confirmation of your cancellation. We will reimburse any sum paid to us by you within 30 days of the notice of cancellation being given. For more information, please read Terms and Policy.
What is the refund and exchange policy of Okada?
We accept refund or exchange only if the below conditions are all matched. However final decision will be made by Okada after investigation and final check after the goods returned to us.
a) Refund policy will apply when we sent wrong goods to customer base on their provided information. Exchange policy applies when customer submits the wrong information when he places the order.
b) Customer will need to contact us by email or fax within 5 days after the good has been received
c) The good is not opened from the packing and it is in original condition
d) Customer is responsible for all delivery expense for exchange. Okada is responsible for delivery expense on refund
e) For product exchange, only product size of the same product can be exchange, exchange to other products are not accepted
We will refund any sum (except the delivery expense) paid to us by you within 30 days after the good has returned to us.
How to contact Okada Budogu?
For any enquiry, you can contact us using following methods :